Despite its unconventional name, BoDog.com, the Internet division of BoDog Sportsbook and Casino, is an established and comprehensive provider of online gaming and gambling. The parent company was established in 1995 and is based in San Jose, Costa Rica. It is widely regarded as one of the most secure havens for sportsbook operations.
BoDog.com wastes no time in trying to ‘wow’ its readers. Right off the bat, users are offered extensive links and resources that provide substantial credibility to the website’s operations. The ‘About Us’ link opens a new website that is dedicated entirely to information on the company’s operations, industry news, endorsements, relevant links, player testimonials and much more. The company archives a weekly newsletter that provides updated articles on current affairs in the industry and opinion columns to boot. One feels that the website is geared towards the gaming aficionado and to that effect, it succeeds admirably.
The website layout, however, is fairly cluttered and offers a disorganized, albeit comprehensive, collection of links on every page, and in most text blocks. The sitemap is not entirely intuitive and one has the tendency to get lost amongst the pop up windows and redundant page openings. Fortunately, BoDog.com features an informative ‘Help’ section that is comprehensive and well-designed.
BoDog.com focuses on the four major American sports as well as international favorites such as Tennis and Golf. The website also provides a non-sporting events section that offers wagers on events such as the Emmy Awards in the U.S. Users are also encouraged to participate in BoDog.com’s casino rooms, where table games and slots are offered.
For managing one’s account on BoDog.com, the website promotes the use of Direct Bank Transfer as the preferred method of transaction. The website offers several promotions to that effect. However, only U.S. Bank Accounts are entertained for many of their Withdrawal & Deposit options. Additional methods involve the traditional Credit Card and Bank Wire transactions, as well as the online payment service NETeller. Fees are nonexistent for most methods, and the website attempts to reimburse standard processing fees depending on the amount transacted.
Customer service can be reached via e-mail and toll-free telephone support. The toll-free number is answered immediately and the support representatives were extremely polite and professional in their approach. The representative we spoke to was forthcoming with extensive details on betting options and lines, as well as being patient and detailed when asked about betting basics. A short conversation with a supervisor further substantiated BoDog.com’s professionalism and expertise in the arena of online gambling and sports betting.
BoDog.com is clearly an established industry leader in the online gaming industry and its sportsbook services stand-out in comparison to that of competitors. The site’s design and ease-of-use could be improved upon drastically, but the wealth of resources and data available to users is a definite attraction for serious and recreational betters alike.