Bet Casino Sports is a site dedicated to all kinds of online gambling, with the Sportsbook section comprising only one of many gambling options. The site is aimed primarily at the North American market, and although all the company’s transactions and wagers are considered originating from and governed by the laws of Costa Rica, the betting follows U.S. Eastern Time and all bets are made in U.S. dollars.
Signing up at www.BetCasinoSports.com is relatively simple. The site asks the client basic questions, such as name, contact information, e-mail, and phone number; and the sign-up form does not take more than two minutes to complete. Furthermore, a single account number gives clients access to most of the features offered on the site, including the call center, the “click & bet” online-sportsbook, the virtual casino and the online horse wagering.
One of the weakest aspects of the site is the lack of information about betting limits. Although the wagering rules and wager types are clearly delineated under the Sports Book Info and the Rules and Regulation sections, not much information has been supplied about the minimum and maximum bets, or whether they vary according to different sports. One has to actually call customer service to obtain that information.
Instructions on withdrawal and deposit methods, on the other hand, are clear and extensive. The option to make deposits over the phone is a definite plus. The preferred method for deposits is either via credit card or bankwire, although all direct credit card deposits will need to send a fax approval document with a copy of a driver’s license and the credit card.
Withdrawals work on a Cash-Out method; in other words, the company credits the client’s account using the same method the client used to make a deposit. For example, if the customer used Neteller to make a deposit, the client will also receive his/her money through Neteller. Not surprisingly, withdrawals take slightly longer than deposits. While accounts are funded within minutes for a deposit, a client wishing to make a withdrawal has to first fill in a withdrawal request form, which is then put in a Weekly List, and given due processing every Friday after 12 p.m, thus making the withdrawal process quite inconvenient.
Because Bet Casino Sports is not solely focused on sport wagering, it is not immediately evident which sports and events are available for betting. Rather than finding this information under the SportsBook Info section, you have to click on the SportsBook Info tab and then on the Sports Rules tab. This is another weakness of the site – a client has to comb through multiple pages and click on several tabs before finding required information. Despite not being purely dedicated to online-sports betting, Bet Casino Sports covers a wide range of events and offers various betting options for each sport.
The site is relatively easy to use, and because the company has good customer service methods, www.BetCasinoSports.com can be ranked as an average sportsbook website.
Overall, Bet Casino Sports is a well-designed site, with strong odds, multiple sports covered, and enticing promotions. Site usability may a weakness, but a strong customer support department ensures users have all the information they need to use the system.